🎉 Customer Service Representative (Telco Account) - Alorica Centris

Earn Php 24.5K monthly when you become one of our Customer Support Representatives!

Your safety is our Number One priority and we are working hard to ensure your well-being.

With that in mind, please come for your interview at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask and observe social distancing at all times.

Stay safe, and we will see you soon!

DUTIES & RESPONSIBILITIES

This is a general customer service position which varies from telco services, retail services to product activations.

• Talk to customers over the phone to resolve their questions or concerns 
• Accurately document and update customer records in the computer system 
• Upsell products or services to customers, if appropriate 
• Escalate customer complaints and/or calls to your manager when necessary

Centris Site: Three Cyberpod Centris Edsa, cor Quezon Ave, Diliman, Quezon City, 1100 Metro Manila

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