🎧 Customer Service Representative - Alorica Cebu - HS/SHS graduate!

Start your journey and become part of our growing family here at Alorica Cebu!

Enjoy our competitive salary packages and a promising career path that awaits you!

To take advantage of these awesome stuff, you must first:

-be at least 18 years old
-be at least a HS/SHS graduate
-have good communication skills
-be amenable to shifting schedules

While on-site, please wear your face mask, face shield, and observe social distancing at all times while waiting for our vaccinated Aloricans to assist you.

Stay safe and we will see you soon!

DUTIES & RESPONSIBILITIES

This is a general customer service position which varies from telco services, retail services to product activations.

• Talk to customers over the phone to resolve their questions or concerns
• Accurately document and update customer records in the computer system
• Upsell products or services to customers, if appropriate
• Escalate customer complaints and/or calls to your manager when necessary

Alorica Cebu: 5F Skyrise Bldg 1, Cebu IT Park, Lahug, Cebu City.

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