🎧 Customer Service Representative (Logistics/Tech Account) - Alorica Northgate!
Last Updated on 23 Mar '23
Expiring on 19 Apr '23
Expiring on 19 Apr '23
FROM PHP 19.5k/ month
Join our Onsite Logistics/Tech Account as a Customer Service Representative and earn as much as Php 19.5K monthly!
*Must be at least a high school graduate.
*Must have at least 6 months of BPO experience.
*Must have an experience in handling tech accounts
*Must be willing to work on-site.
DUTIES & RESPONSIBILITIES
This is a general customer service position which varies from telco services, retail services to product activations.
• Talk to customers over the phone to resolve their questions or concerns
• Accurately document and update customer records in the computer system
• Upsell products or services to customers, if appropriate
• Escalate customer complaints and/or calls to your manager when necessary
Alorica Northgate: Plaza C, Northgate Cyberzone, Filinvest Corporate City, Alabang, 1780 Muntinlupa City
#onlineinterview
*Must be at least a high school graduate.
*Must have at least 6 months of BPO experience.
*Must have an experience in handling tech accounts
*Must be willing to work on-site.
DUTIES & RESPONSIBILITIES
This is a general customer service position which varies from telco services, retail services to product activations.
• Talk to customers over the phone to resolve their questions or concerns
• Accurately document and update customer records in the computer system
• Upsell products or services to customers, if appropriate
• Escalate customer complaints and/or calls to your manager when necessary
Alorica Northgate: Plaza C, Northgate Cyberzone, Filinvest Corporate City, Alabang, 1780 Muntinlupa City
#onlineinterview
Additional Details
- Location: Pasay, Metro Manila
- Job Type: Full Time
- Timing / Shifts: Shifts
