🎧 Customer Service Representative (Tech Account) #fasthire

Work on-site and earn Php 23.5K by joining our Tech Account and enjoy all these insanely great perks* you can benefit from:
- Alorica MJ Plaza!
-20% Night differential
-Php 1.5K Rice Allowance
-13th Month Pay
-Paid Leaves
-Holiday and OT Pay
-Mental Well-being Program
-Free medical insurance upon regularization
-Covid 19 vaccination program

*Terms and Conditions apply.

To take advantage of these awesome stuff, you must first:
-be at least 18 years old
-be at least a HS/SHS graduate
-at least have 6 months of International BPO experience
-have good communication skills
-be amenable to shifting schedules

Please come for your interview (should you undergo on-site interviews) at the designated time provided by our Sourcing Team, so we can avoid overcrowding our Recruitment Area. And while on-site, please wear your face mask, face shield, and observe social distancing at all times.

Stay safe, and we will see you soon!

DUTIES & RESPONSIBILITIES

This is a general customer service position which varies from telco services, retail services to product activations.

• Talk to customers over the phone to resolve their questions or concerns 
• Accurately document and update customer records in the computer system 
• Upsell products or services to customers, if appropriate 
• Escalate customer complaints and/or calls to your manager when necessary

MJ Plaza Site: 2310 Chino Roces Ave, Makati, Metro Manila

#onlineinterview