Marketing Associate - Commonwealth

Qualifications:
- With degree in Business Management, Sales or Marketing, or other related course.
- With at least six (6) months related work experience in marketing or customer service
- Has good communication skills, marketing skills and interpersonal skills.
- Should be persuasive, assertive, creative and result-oriented.
- Has the ability to work under pressure and handle challenging situations
- Should have strong convincing power and teamwork skills.
- With good attention to details and accuracy
- Computer-proficient

Duties and Responsibilities:
- Provide Excellent Customer Service to both Borrowers and Loan Consultants from receiving and even after the release of loan.
- Receiving of client’s application form and requirements.
- Screening (Pre-qualifications, Validity of documents, hold/negative areas/country/agencies)
- Run proper Masterlist and FFCC.
- Encode and update details of client to our Loan System and Transmittal.
- Orient the client regarding our Loan Products and Loan Process.
- Process and monitor applications until release of loan.
- Follow up clients to submit their pending requirements.
- Update clients about their loan application’s status with us.
- Confirmation of loan details in the absence of branch LP/TA