Call Center Agents (Local Account)

Last Updated on 01 Dec '22
Expiring on 02 Dec '22

PHP 12.5k/ month


Job Description

Obtains customer information by answering the telephone; verifying information. (Inbound/outbound)
Responds to customer inquiries, offers other products and services, payment reminders, and offers payment plans.
Establishes policies by entering client information
Informs clients by explaining procedures; answering questions; providing information.
Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
Updates job knowledge by studying new product descriptions;
Accomplishes sales and team targets by completing related results as needed.
Requirements
Job requirements

Candidate must be at least a SHS graduate/college level
Good to excellent communication skills in both English & Filipino.
Should be proficient in working with computers; software skills such as working with Microsoft Office and CRM software.
Customer service / sales experience is an advantage
Must be willing to do other ad-hoc tasks, Saturday shifts, and holiday shifts as necessary
Willing to work in Makati / Mandaluyong (on-site)

Additional Details

  • Location: Mandaluyong, Metro Manila
  • Job Type: Part Time
  • Timing / Shifts: 5 Day Week

About the Employer

ADMEREX Solutions
TIN NUMBER: 250 369 009 000
 
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