Customer Service Representative

Last Updated on 27 Sep '22
Expiring on 23 Oct '22

FROM PHP 15k/ month

Jobs Description
Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Responding promptly to customer inquiries. Acknowledging and resolving customer complaints.
Communicating with customers through various channels.
Familiarization about current information about services and products available for customer.
Processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Communicating and coordinating with colleagues as necessary.
Providing feedback on the efficiency of the customer service process.
Ensure customer satisfaction and provide professional customer support.
Meeting sales quota per month
Associate or bachelor's degree or equivalent experience preferred
With customer service or sales experience is preferred
Ability to cooperate with and support other members of the team.
Strong verbal communication skills in the English, Filipino, Taglish
Willingness to interact daily with customers from a wide range of cultures and backgrounds
Must be comfortable working independently and making minor decisions without direct supervision
Good sense of organization and keen attention to detail
Ability to perform well in a fast-paced working environment
Able to work Monday to Saturday

Additional Details

  • Location: Caloocan, Metro Manila
  • Job Type: Full Time
  • Timing / Shifts: 6 Day Week

About the Employer

Tech101 Technologies Inc.
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