Customer Service/Sales Representative

Last Updated on 26 Sep '22
Expiring on 16 Oct '22

UP TO PHP 22k/ month


• Earn up to 20k* plus Perfect Attendance Bonus plus Commissions. Training starts immediately.
• We are looking for solution-based SALES representatives with strong CUSTOMER SERVICE skills, that can showcase and upsell products, who can think on their feet and adapt to the individual call, who will act as a liaison, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency by using product knowledge and problem-solving skills.

Responsibilities:
• Generate sales leads
• Identify and assess customers’ needs to achieve satisfaction
• Manage lamounts of incoming calls
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Follow communication procedures, guidelines and policies
• Take the extra mile to engage customers

Qualifications and Experience:
• 6 months - 1-year experience in Sales and Customer Service roles in the BPO industry.
• No degree is required.
• Exceptional communication skills, both verbal and written
• Strong attention to detail
• Proficient with using Microsoft Office: Powerpoint, Word, Excel, CRM applications
• Strong organizational skills, ability to multi-task, and ability to exercise independent judgment required

Other Details
• This is a full-time position, Mondays to Fridays ONLY, 11PM-8AM PST.
• This is also WAO (Work at Office), our address is at PDI Condominium, Gov. M. Cuenco Avenue, Banilad, Cebu City
• Basic salary rate is based is based on experience.


Additional Details

  • Location: Cebu City, Central Visayas
  • Job Type: Full Time

About the Employer

Virtual BizNest
 
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