Customer Service Expert

Last Updated on 03 Jul '22
Expiring on 16 Jul '22

UP TO PHP 31.5k/ month


Job Details:
• Leading provider of technology-enabled revenue cycle management services
• US Healthcare Account
• Voice-based operations

Benefits:
• Competitive salary package
• Joining, onboarding, regularization bonuses
• Employee HMO, Group Life Insurance, Personal Accident Coverage
• Target variable incentives

Responsibilities:
• First point of contact interacting with patients over the phone
• Handles a high volume of incoming calls
• Schedules patient visits and procedures for multiple hospitals and outpatient centers which involves coordinating and adhering to many departments and their clinical protocols
• Responds to questions and concerns and directs them to appropriate location or department
• Provides on-going communication with clinical staff regarding real-time patient status

Qualifications:
• College graduate preferred
• BPO experience an advantage
• Good communication skills
• Willing to work night shift
• Amenable to work in BGC Taguig City
• Willing to work onsite


Additional Details

  • Location: Taguig, Metro Manila
  • Job Type: Full Time
  • Timing / Shifts: 5 Day Week

About the Employer

Viventis Search Asia,Inc.
TIN NUMBER: 212 - 978 - 814 - 000
 
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