Virtual Assistant

Posted on 10 Dec 2018
Expiring on 12 Dec 2018

PHP 20k/ month


The Medical Virtual Assistant is responsible for the delivery of services or projects as contracted by the Client. The services or projects include scheduling and calendar management, verification of insurance coverage and benefits, dealing with correspondences
Pre-exam verification of insurance eligibility, benefits and coverage
Securing treatment authorization
Submitting claims, responding to claim denials, and resolving EOB issues
Identifying and finding solutions for common billing issues
Managing the phones by responding to patient inquiries, scheduling, taking pre-exam histories, confirming appointments, and transferring calls to your other staff
Processing mail by posting it to the EHR and overseeing the appropriate follow-up
Minimum Qualifications
Graduates of Medical Allied courses such as Nursing, Physical Therapy, Radiologic Technology, Nutrition and Dietetics, Pharmacy, etc.
Has basic computer knowledge
Typing exprerience of 35wpm with 99% accuracy
Willing to work US hours-graveyard shift
Preferably with previous call center experience
Excellent communication skills
Analytical, organized and systematic
Process oriented and follow strict timelines
Able to work with very minimal supervision
Must be a good team player

Additional Details

  • Location: Makati, Metro Manila
  • Job Type: Full Time
  • Timing / Shifts: 5 Day Week